At GoodTurn, we take your privacy seriously. For your convenience, here is a brief summary of our approach to privacy:
We have presented these terms in a short, non-binding summary, and what follows is the full legal document.
Effective Date: May 11, 2026
Welcome to the GoodTurn Privacy Policy. Please read this Privacy Policy to learn how we treat your Personal Data, which is information that is directly linked or can be linked to you. It applies to the Personal Data that 10Real, Inc (10RI) processes when you interact with our websites, our applications, and our online services that display this Statement (collectively, "Services"). By using or accessing our Services in any manner, you acknowledge that you accept the practices and policies outlined below, and you hereby consent that we will collect, use and disclose your information as described in this Privacy Policy.
Remember that your use of GoodTurn's Services is at all times subject to our Terms of Use, which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Use.
As we continually work to improve our Services, we may need to change this Privacy Policy from time to time. We will alert you of material changes by placing a notice on the GoodTurn website, by sending you an email, or by some other means. Please note that if you have opted not to receive legal notice emails from us (or you have not provided us with your email address), those legal notices will still govern your use of the Services, and you are still responsible for reading and understanding them. If you use the Services after any changes to the Privacy Policy have been posted, that means you agree to all of the changes.
When you use third-party extensions, integrations, or follow references and links within our Services, the privacy policies of these third parties apply to any Personal Data you provide or consent to share with them. Their privacy statements will govern how this data is processed.
Personal Data is collected from you directly, automatically from your device, and also from third parties. The Personal Data 10RI processes when you use the Services depends on variables like how you interact with our Services (such as through web interfaces, CLI tools, API, or MCP server), the features you use, and your method of accessing the Services. Below, we detail the information we collect through each of these channels:
The Personal Data we process depends on your interaction and access methods with our Services, including the interfaces (web, CLI, API, MCP server), features used, and your preferred access tools. This section details all the potential ways 10RI may process your Personal Data:
When carrying out these activities, 10RI practices data minimization and uses the minimum amount of Personal Information required.
We may share Personal Data with the following recipients:
10RI processes Personal Data in compliance with the GDPR, ensuring a lawful basis for each processing activity. The basis varies depending on the data type and the context, including how you access the services. Our processing activities typically fall under these lawful bases:
Depending on your residence location, you may have specific legal rights regarding your Personal Data:
To exercise these rights, please send an email to legal@goodturn.ai and follow the instructions provided. To verify your identity for security, we may request extra information before addressing your data-related request. Please contact our Data Protection Officer at legal@goodturn.ai for any feedback or concerns. Depending on your region, you have the right to complain to your local Data Protection Authority. European users can find authority contacts on the European Data Protection Board website, and UK users on the Information Commissioner's Office website.
We aim to promptly respond to requests in compliance with legal requirements. Please note that we may retain certain data as necessary for legal obligations or for establishing, exercising, or defending legal claims.
10RI stores and processes Personal Data in a variety of locations, including your local region, the United States, and other countries where 10RI, its affiliates, subsidiaries, or subprocessors have operations. We transfer Personal Data from the European Union, the United Kingdom, and Switzerland to countries that the European Commission has not recognized as having an adequate level of data protection. When we engage in such transfers, we generally rely on the standard contractual clauses published by the European Commission under Commission Implementing Decision 2021/914, to help protect your rights and enable these protections to travel with your data. To learn more about the European Commission's decisions on the adequacy of the protection of personal data in the countries where 10RI processes personal data, see this article on the European Commission website.
10RI uses appropriate administrative, technical, and physical security controls to protect your Personal Data. We will retain your Personal Data as long as your account is active and as needed to fulfill contractual obligations, comply with legal requirements, resolve disputes, and enforce agreements. The retention duration depends on the purpose of data collection and any legal obligations.
To report a suspected security issue, contact security@goodturn.ai.
Our Services are not intended for individuals under the age of 13. We do not intentionally gather Personal Data from such individuals. If you become aware that a minor has provided us with Personal Data, please notify us at report@goodturn.ai.
10RI may periodically revise this Privacy Statement. If there are material changes to the statement, we will provide at least 30 days prior notice by updating our website or sending an email to your primary email address associated with your GoodTurn account.
GoodTurn uses cookies to provide, secure and improve our Service or to develop new features and functionality of our Service. For example, we use them to (i) keep you logged in, (ii) remember your preferences, (iii) identify your device for security and fraud purposes, including as needed to maintain the integrity of our Service, (iv) compile statistical reports, and (v) provide information and insight for future development of GoodTurn. We provide more information about cookies on our website that describes the cookies we set, the needs we have for those cookies, and the expiration of such cookies.
Our emails to users may contain a pixel tag, which is a small, clear image that can tell us whether or not you have opened an email and what your IP address is. We use this pixel tag to make our email communications more effective and to make sure we are not sending you unwanted email.
The length of time a cookie will stay on your browser or device depends on whether it is a "persistent" or "session" cookie. Session cookies will only stay on your device until you stop browsing. Persistent cookies stay until they expire or are deleted. The expiration time or retention period applicable to persistent cookies depends on the purpose of the cookie collection and tool used. You may be able to delete cookie data.
We use cookies and similar technologies, such as web beacons, local storage, and mobile analytics, to operate and provide our Services.
Cookies are small text files stored by your browser on your device. A cookie can later be read when your browser connects to a web server in the same domain that placed the cookie. The text in a cookie contains a string of numbers and letters that may uniquely identify your device and can contain other information as well. This allows the web server to recognize your browser over time, each time it connects to that web server.
Web beacons are electronic images (also called "single-pixel" or "clear GIFs") that are contained within a website or email. When your browser opens a webpage or email that contains a web beacon, it automatically connects to the web server that hosts the image (typically operated by a third party). This allows that web server to log information about your device and to set and read its own cookies. In the same way, third-party content on our websites (such as embedded videos, plug-ins, or ads) results in your browser connecting to the third-party web server that hosts that content.
You have several options to disable non-essential cookies generally for all websites, including GoodTurn:
These choices are specific to the browser you are using. If you access our Services from other devices or browsers, take these actions from those systems to ensure your choices apply to the data collected when you use those systems.
The GoodTurn Services use cookies and similar technologies for a variety of purposes, including to store your preferences and settings, enable you to sign in, analyze how our Services perform, track your interaction with the Services, develop inferences, combat fraud, and fulfill other legitimate purposes. Some of these cookies and technologies may be provided by third parties, including service providers and analytics partners.
The table below provides additional information about how we use different types of cookies:
| Purpose | Description |
|---|---|
| Required Cookies | GoodTurn uses required cookies to perform essential website functions and to provide the services. For example, cookies are used to log you in, save your language preferences, improve performance, route traffic between web servers, detect the size of your screen, determine page load times, improve user experience, and for audience measurement. These cookies are necessary for our websites to work. |
| Analytics | We allow third parties to use analytics cookies to understand how you use our websites so we can make them better. For example, cookies are used to gather information about the pages you visit and how many clicks you need to accomplish a task. |
This section provides extra information specifically for residents of certain US states that have distinct data privacy laws and regulations. These laws may grant specific rights to residents of these states when the laws come into effect. This section uses the term "personal information" as an equivalent to the term "Personal Data."
These rights are common to the US State privacy laws:
We may collect various categories of personal information about our website visitors and users of "Services" which includes GoodTurn applications, software, products, or services. That information includes identifiers/contact information, internet or electronic network activity information, geolocation data, and inferences drawn from such information.
We collect this information for various purposes. This includes identifying accessibility gaps and offering targeted support, providing services, troubleshooting, conducting business operations such as security, improving products and supporting research, communicating important information, and promoting safety and security.
To make an access, deletion, correction, or opt-out request, please send an email to legal@goodturn.ai and follow the instructions provided. We may need to verify your identity before processing your request. If you choose to use an authorized agent to submit a request on your behalf, please ensure they have your signed permission or power of attorney as required.
We also make the following disclosures for purposes of compliance with California privacy law:
Under California Civil Code section 1798.83, also known as the "Shine the Light" law, California residents who have provided personal information to a business with which the individual has established a business relationship for personal, family, or household purposes ("California Customers") may request information about whether the business has disclosed personal information to any third parties for the third parties' direct marketing purposes. Please be aware that we do not disclose personal information to any third parties for their direct marketing purposes as defined by this law. California Customers may request further information about our compliance with this law by emailing legal@goodturn.ai. Please note that businesses are required to respond to one request per California Customer each year and may not be required to respond to requests made by means other than through the designated email address.
California residents under the age of 18 who are registered users of online sites, services, or applications have a right under California Business and Professions Code Section 22581 to remove, or request and obtain removal of, content or information they have publicly posted. To remove content or information you have publicly posted, please submit a request to report@goodturn.ai. Alternatively, to request that we remove such content or information, please send a detailed description of the specific content or information you wish to have removed to support@goodturn.ai. Please be aware that your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances. If you have any questions about our privacy practices with respect to California residents, please send an email to legal@goodturn.ai.
We value the trust you place in us and are committed to handling your personal information with care and respect. If you have any questions or concerns about our privacy practices, please email our Data Protection Officer at legal@goodturn.ai.
If you live in Colorado, Connecticut, or Virginia you have some additional rights:
We do not sell your covered information, as defined under Chapter 603A of the Nevada Revised Statutes. If you still have questions about your covered information or anything else in our Privacy Statement, please send an email to legal@goodturn.ai.
If you would like to contact us about our privacy practices, related matters referenced in this document, please email us at legal@goodturn.ai.